By Elana Harari
Do you know how you work best? How you like to receive feedback? How those around you like to receive it?
When new team members join Loud Days, they undertake a communication style test that informs the team (and often themselves!) about how they like to receive feedback and how they communicate.
There are four key communication categories that people fall into:
Visual people tend to do things more quickly, whether that be moving or speaking. A picture tells a thousand words and they’re describing in words the images that are flying through their mind at breakneck speed.
This style find it difficult to remember verbal instructions because their minds tend to wander through a collage of mental pictures. They are less distracted by noise and they use visual predicates; words like: see; watch; look; picture; and seem to describe situations like they are photographs.
Key language: I can see where you are coming from
Key words: see, look, view, focus, appear
Interested in: how the message looks
People who are predominantly Auditory do things more rhythmically and they talk to themselves, either internally or externally (a clue is that you may see them moving their lips when they are reading).
They may repeat instructions back to you and are easily distracted by noise. Auditory learners often tilt their head to one side in conversation, as if lending an ear or on the telephone. They memorise things in steps or sequence, like to be told things and love to hear feedback in conversations.
Key language: I hear what you are saying
Key words: hear, listen, sounds, resonate
Interested in: how the message sounds
They can feel it when they speak, and they process things that are said to them by determining how they feel about what is said. They respond well to touch and physical rewards. If you want their full attention, it is often helpful to touch their shoulder briefly before speaking.
They use few hand gestures and generally stand closer to the person they’re talking to. This helps them to feel their energy.
They are interested in how you feel and memorise by walking through the process or doing things.
Key language: I want to get a handle on this
Key words: feel, touch, grasp, concrete
Interested in: how the message feels (does it feel right to them?)
Auditory Digital (inner dialogue or self-talk):
They will talk to themselves a lot (in their head – you won’t see their lips moving like auditory learners) and like to make sense of things and understand them.
You may begin to notice that every question you ask is repeated in their head before they will answer you, so you need to give these learners more time to process their thoughts. Whatever you do, don’t rush them.
They place a high value on logic and love detail. As a result of their emotions not being attached to the words that they’re using, they often are less emotionally attached to outcomes.
Key language: I understand your motivation, let me think it through, I need to process that first
Key words: sense, understand, think, learn, process, decide, consider, know, change, or motivate.
Interested in: does the message make sense to them?
While we have an internal test that we use for our team testing, you can search on Google (communication style test) to find a test that suits you!